Effective Date: March 31, 2017
It is our intention to provide an understanding about how we collect Customer Information and the use we make of it in the course of the services we provide. The use of Information collected through our services shall be limited to the purpose of providing the services for which either our clients or customers have engaged Paragon.
Paragon acknowledges that you have the right to access your personal information. Paragon has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Paragon’s Client (the data controller). If requested to remove data we will respond within 45 days.
Paragon collects information under the direction of its Clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Paragon Global Resources complies with the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from Switzerland. Paragon Global Resources has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Onward Transfer, Security, Data integrity, Access, and Enforcement. To learn more about the U.S. – Swiss Safe Harbor program, please visit https://safeharbor.export.gov/swisslist.aspx.
Personal Information We Collect
Paragon collects information, including personally identifiable information (PII) such as name, address, phone numbers, emails, etc., when voluntarily submitted to us by visitors to our websites or provided to us directly from a client or supplier. The information is used solely to fulfill a request you specify or services authorized by a client.
Paragon uses other third parties such as moving companies, temporary housing facilities, mortgage originators, real estate brokers, destination service companies, visa & immigration service providers, etc. where necessary to facilitate the relocation services we deliver. Paragon will only share Information required for the services being performed and only with third parties who are either Privacy Shield compliant or who have a written agreement with Paragon stating they subscribe to the same level of privacy standards and principles as Paragon. Our Service Providers are not allowed to share, sell, rent or trade your personal information.
When and How We Disclose Your Information
We may also disclose Information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.
If Paragon Global Resources is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your Information, as well as any choices you may have regarding your Information.
How to Control Usage of Your Information
Upon request Paragon will provide you with information about whether we hold any of your personal information. In case your Information (such as postal code or e-mail address) changes, you can request to correct, update or remove the Information that you give us. We also will give you the opportunity to control the communications we direct at you. Please send you request to your Paragon Relocation Consultant or firstname.lastname@example.org. We will respond to your request to update, correct or delete your personally identifiable information within 45 days.
How We Protect Your Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we adhere to industry best practices and have in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Unfortunately, no data transmission over the internet is 100% secure transmission. If you have any questions about the security of your personal information, you can contact us at email@example.com.
Server Locations and Transfer of Information to the United States
User Data Supplementation
We may receive information about you from other sources, including publicly available databases of third parties from whom we have purchased data, combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We will retain personal data we process on behalf of our clients for as long as needed to provide services to our client and also your Information for as long as your account is active or as needed to provide you services. In the event you cease to be a Customer for any reason, we will continue to maintain your Information consistent with the privacy policies and practices that apply to our Customers. We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Use of Tracking Technologies
Log Files – As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking http://preferences-mgr.truste.com/ (or if located in the European Union click http://www.youronlinechoices.eu/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
What Happens When You Link to a Third-Party Site?
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at firstname.lastname@example.org.
Social Media Widgets
Our web site offers a publicly accessible blog. You should be aware that any Information you provide in these areas may be read, collected, and used by others who access them. Anytime you post on our blog, please be aware that you are posting using a third party application and we have no access or control over this Information.
Compliance with Privacy Shield
Paragon Global Resources, Inc. and its subsidiary Paragon Relocation Resources participate in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Paragon is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
Paragon is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Paragon is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Individuals in the European Union (EU) may submit queries related to the processing of personal information under the Privacy Shield framework by contacting Paragon directly at email@example.com or write us at: Paragon Global Resources Attn: Privacy Office, 30071 Tomas, Suite 200, Rancho Santa Margarita, CA 92688 USA. Paragon further commits to cooperate with the panel of the European Union Data Protection Authorities (DPAs), the state or national protection authority where the employee works or the Swiss Federal Data Protections and Information Commissioner (FDPIC), as applicable, to investigate unresolved complaints. You can find the details of the relevant DPA at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
Changes to This Policy
Who to Contact
If you have any questions regarding this privacy statement or the practices of this website, please contact us via email at firstname.lastname@example.org. If at any time you feel that Paragon has not taken the appropriate steps to correct inaccuracies, or has not provided the security required to insure the privacy of the Information we have acquired from or about you, contact Paragon in writing either by email at email@example.com, or through the US Postal Service or by courier at: Paragon Global Resources, Attn: Privacy Office, 30071 Tomas, Suite 200, Rancho Santa Margarita, CA 92688 USA. Please explain your complaint or dispute in as much detail as possible. Paragon will investigate as soon as possible and respond no later than 45 days.